Strategic Account Management
Strategic Account Managers - your single point of contact - drive the efficient, seamless
delivery of multiple Client Solutions services. Our professionals form close, hands-on
partnerships with our corporate and investor clients to ensure that all services are
coordinated and focused. To help our clients align their real estate goals with their business
objectives, the Strategic Account Manager ensures that client results are delivered with the
support of a robust, globally integrated platform, which in turn is backed by advanced
technology, process improvement, continual best practices and extensive professional
Through our client partnerships with some of the largest and most successful corporations in
the world, we provide efficient, sustainable and cost-effective facilities management
solutions. Our services are dedicated to creating a safe and healthy operating environment that
maximizes productivity and eliminates concerns about building operations, which frees our
clients to focus on their core business.
We help our clients actively control portfolio costs and reduce risks, while enjoying the
empowerment created by regular strategic portfolio analysis. Our proven process of data
collection, abstraction, input, and ongoing maintenance ensures clients comply with the
reporting and process requirements of Sarbanes-Oxley and other accounting regulations.
Whether you aim to establish single or multiple operations locally, nationally or globally, you
will benefit from the expertise of our extensive team of more than 1,300 skilled project
management professionals who have an established reputation for delivering consistent, reliable
budget-based solutions. We implement intelligent process and budget models refined over years
of experience. This ensures clients are kept informed throughout the construction process and
that projects are completed according to specifications, on budget and on time.
We take a comprehensive approach to transactions by working with clients to thoroughly
understand their business objectives for each and every assignment. We then develop a
transactional Process Guide that supports the efficient, transparent delivery of
services. All relevant business criteria affecting a portfolio strategy is carefully analyzed
and incorporated into each transaction. As well, transactions are carefully monitored to ensure
quality, cost savings and consistent service delivery across multiple tactical transaction
providers, resulting in powerful key performance indicators.